Common BlackBerry Faults and Resolutions


This section covers several common mistakes with BlackBerry devices with tips on how to easily solve them.

cracked or damaged display

defective screen BlackBerry can manifest in many ways than the obvious leaking cracked or dead pixels on the screen, leakage, color or even a dim back-light. Usually, replacement is the only way to resolve this, but this sounds scary it's usually very easy because of mass production involved in the smartphone assembly means all parts are designed to be modular and easily replaced.

My BlackBerry screen froze

This type of failure may be common to most electronic devices and computers. Like your computer, the most common fix is ​​to reboot.

or you can restart the BlackBerry by holding ALT + CAP + DEL to do a soft-reset, or to locate hard-reset button on the back of the device, which can usually be pressed using the end of the paper clip.

If your BlackBerry without hard-reset, removing the battery for 60 seconds should do the trick.

My recent call logs and SMS messages are missing

symptom of low memory in your phone. From a smartphone can run multiple applications simultaneously (known as multi-tasking), available memory can be consumed easily. Not a problem on older phones because they would usually run one task at a time.

In order to correct the mistakes Try to close any web browsing or multimedia (music player, etc.) you may start a session in the background. In the future try to make sure you quit the application when you have finished using them instead of moving to the next task -. All too easy to do without realizing

of your recent calls and messages will not appear again, but all new messages and calls should be reported correctly. If you still experience problems try a full cold reboot by removing the battery for 60 seconds.

track ball more clicks when pressed

If your roller ball moves and marks as expected, but the click function is not working, you will need to replace the trackball button to contact. We will have it in stock soon.

Track ball is not moving, or sticks

If you roll the ball occasionally moves or gives the jerky movement can have some pocket lint or fluff pulp stuck there.

first fix, you should try is blowing some compressed air into the roller sell it. If you find a roller ball is defective, we stock replacement roller ball and have a BlackBerry disassembly instructions available.